Ameriflex Member Services is here to help:
Phone: 888-868-FLEX (3539) 8:30 am –8:00 pm ET, Monday – Friday (Closed on weekends and most major holidays); Automated account balance and transaction information available 24/7
Live Chat: Available during business hours through our Member Services Support Center
Member Services Support Center: Submit a question, browse a comprehensive database of FAQs, download forms, and much more. Available 24/7 at member.flex125.com
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Please Note: This feedback form is intended only as a means for collection of feedback, comments, or opinions as related to features, functionality, and aesthetics contained within the Ameriflex Convenience Portal. Personal information such as, but not limited to,personal health, benefit enrollment information, reimbursement of claims,substantiation, card transactions, Ameriflex benefit account information, or any other information that could be defined as Personal Health Information under HIPAA privacy laws, should not be submitted through this form. Ameriflex shall have no responsibility to act upon such information, or any other information submitted through this form. Account login and site navigation issues cannot be resolved through this form and should be directed to live assistance from Member Services as directed above.